We are looking for a highly organised and customer-focused Fleet Support Co-ordinator to join our team, supporting the Sainsbury’s Partnership. This is a fast-paced role where you will coordinate fleet activities, manage customer enquiries, support fleet planning, and ensure the efficient movement and allocation of equipment. This is a temporary role to cover maternity within the team. 

What you will be doing day to day:

As a Fleet Support Co-ordinator, you will play a key role in delivering a first-class customer experience while ensuring fleet operations run smoothly and efficiently.

• Coordinating all Sainsbury’s short-term rental (STR) requirements.
  Supporting fleet planning and day-to-day fleet movements.
• Processing incoming rental equipment requests in line with agreed procedures.
• Liaising with sales and transport teams to ensure timely order fulfilment.
• Working closely with Fleet Managers and Contract Managers to deliver fleet solutions.
• Managing fleet transfers and equipment movements across the Sainsbury’s network.
• Providing accurate rental quotations both verbally and in writing.
• Handling customer enquiries and resolving issues professionally and efficiently.
• Arranging equipment deliveries and collections while ensuring accurate cost allocation.
• Producing and maintaining accurate fleet records, reports, and invoices.
• Identifying opportunities to improve processes and ways of working.
• Participating in team meetings and contributing to continuous improvement initiatives.
• Maintaining a strong customer-first approach in all activities

We are looking for an individual who thrives in a busy operational environment and can effectively balance multiple priorities while delivering excellent customer service.

A little bit about you:

• Proficiency in Microsoft Office applications.
• Strong customer service experience and relationship management skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• Ability to multitask and manage competing priorities.
• Calm, logical, and analytical approach to problem-solving.
• High attention to detail and accuracy.
• Ability to work collaboratively with multiple stakeholders.

What we offer:

Competitive salary
Attractive company pension
Full tool kit 
Company sick pay
Voluntary critical illness cover
Free eye tests
Free flu jabs
24/7 Employee Assistance Programme
Benefits platform with instant discounts and offers
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.

Why choose Toyota?    

Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.

We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.  

Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted.

Toyota Material Handling UK is an equal opportunities employer.